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Our Returns Policy

Buyxshop will replace any product that is faulty and we offer a 12 MONTH REPLACEMENT WARRANTY from the date you receive you product. If your product is faulty, it will be replaced with an identical product. If we cannot replace the product, we will offer you the option of choosing another product of the same value, or provide you with a refund for the total value of the faulty product.

We can not offer a satisfaction guarantee on any of our products, however true to our high level of customer service, we will always endeavour to keep our customers happy and satisfied.

Please read this entire page before returning your product.

When returning your product, please make sure you provide the following details with email:

Your full name

Your order number

Reason why you are returning the product

Your instructions informing us how you would like the issue resolved.

Including the original order confirmation or invoice you received with your product, will help us greatly.

For more information, don't hesitate to contact us with this email address: